Actively encourage, support and manage distributors’ Technical Specialists in providing after sales service
Provide technical advice on installation, operation, maintenance and trouble shooting for products to consumers, developers, distributors and associates.
Conduct the technical training for electric products
Work with the plant engineers to provide the troubleshooting
Create the troubleshooting mapping
Manage service parts of electric products
Support for required electric safety certificate
Monitor the main problems in Asia market and have short and long term action plan
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