Reporting to the Global Ideation Director (Based in Germany):
- Support and build Ideation’s research and consulting framework, including theory, application, and integration with other functions to bring engagement and value to clients surrounding workplace strategy and design.
- Lobbies for funds for consulting services and tools for development of high performing physical environments, in accordance with leading workplace strategies.
- Supervises team members and establishes roles and responsibilities for consultancy, research and development projects to identify and quantify client specific goals, preferences, and concerns.
- Directs project team members to develop strategies for improvement, after analyzing primary applied research of clients’ culture, work styles, patterns, social networks, and organizational structures to ensure project meets client specifications.
- Consults and collaborates with Marketing Communications, Product Development, Field Sales, and Executive Management department members on marketing and information related to workplace research and trends.
- Writes and develops workplace articles and publications to support brand’s strategy, services and products.
- Works with sales leaders, dealers, knowledge partners, designers and consultants, to interact with key clients and drive front-end strategy, including client consulting, market differentiation, strategic partnering, and identification of emerging markets; developing plans for joint research and development projects together with the AP team.
- Supports the sales and marketing teams in client-facing interactions and positioning discussions, pitching for new business and differentiating with brand’s Ideation services, research and tools.
- Leads workplace and design workshops with clients and their partners as first steps to translate workplace knowledge into implementable applied workspace solutions specific to their key business and project goals.
- Develops and manages relationships with designers & architects, workplace consultants, knowledge partners, suppliers, partner organizations, professional organizations, and academia to support the Asia Pacific sales strategy.
- Provides thought leadership in the area of workplace strategy through knowledge sharing, participation and facilitation to help evolve the workplace, people within it and the technologies used.
- Plans, organizes, and conducts expert seminars and symposia, including topic selection and solicitation of expert involvement to continue to lift brand image within marketplace as knowledge leader.
- Represents company on national and international committees and at trade shows, industry events, seminars, and forums to monitor influences and make professional contacts in the industry to position the team member.
- Continually seeks out and shares insights to new connections between Ideation workplace knowledge and applied design to inform improvements in the Ideation workplace advisory and consultancy services.
- Captures learnings from client projects and coordinates with department leads to present findings and inform leaders of Ideation, Product Development, Marketing, Architectural and Design (A&D), Sales, and Dealer Distribution.
- Creates case studies for completed projects, publishing internally and externally with customer approval.
- Leads as an active agent in continuous training and development of all regional team members, continually focused on Ideation Services as a consolidated services proposition.
- Drives the development, enhancement, marketing and client adoption of company's Ideation tools and services in collaboration with the Ideation team in AP.
- Develops tools for delivery and tracking of company's services to measure and facilitate brand’s market penetration.
- Utilizes technology Specification software, such as Freespace, CoDesigner, to improve work/communication and create deliverables for Design Workshops.
- Spends appropriate levels of time in marketplace, requiring overnight and occasional international travel away from “home” office.